Something has been bothering me, and a client, for ages. The solution was so simple I could not believe it, especially since I have been trying to do this for a while 🙂 Other people in the past have asked me about this, so here it is….
In Outlook 2003, if you right click a public folder, and say add to favorites, it add’s it to the Public folder favorites only. But people often want to display these folders in the mailbox favorites and click no more because they feel defeated by Outlook 😉
To add the folders to the mailbox favorites view, simply right click the Public folder favorites folder that you created, and then select add to favorites again and hey presto, they show up in your mailbox favorites. So simple, yet so easy to not understand.