Today I have been a guest of Dell Ireland at the Limerick offices.
For years my company, NTES, have been selling Dell computers, servers and services. Finally Dell have made the decision to implement a Partner program and I can tell you that they are really serious about it.
I cannot tell you how impressed I have been with the Dell team we met today, I am seeing a real change in the way Dell operate with us as a company. I am certain that this move by Dell will be a real benefit to us and our customers.
It has been an interesting visit, the factory operations are simply incredible and the quality bar is really high.
So… my advice is if you are an I.T provider, I would be getting on the phone to a Dell account manager and seriously considering moving over to them, if you are not selling them already!
Interesting experience in stark contrast to what most of us who have been buying from Dell have been experiencing.
Prior to the partner program I used to get great pricing and service.
Since I have been moved to the partner program prices and service have never been worse.
I now really avoid Dell where possible, which is a shame because it was a really valuable(and profitable) partnership at one time.
Interesting indeed. Have you contact details (or company name) that I can pass on?
For us, I finally see a partnership going to our customers that Dell are as interested in as we are (without underselling behind our backs).
Hi Paulie
I`m the Partner Director in Ireland and would really like to have a conversation with you regarding your feedback above – could you give me a call on 01 279 4459 please?