SKU1CA.CAB file not found

I had a customer today report that when loading Microsoft Excel 2003 the machine kept prompting for the SKU1CA.CAB file.

That pointed me to this article, which turned out to be a dead end….

http://support.microsoft.com/kb/896866

The answer, in fact, was to go into the registry of the local machine and browse to:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice11.0Delivery{GUID}

In here, I changed the CDCache from 2 to 0

 

On reload of Excel, all was fixed!  

 

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